Xpedite X.12
for Windows®

User Guide

BETA Documentation

Table of Contents

Statements

Technical Support

Ordering Publications

Registered Marks

Release 1.0	TM-009-4000

February 1998


Statements

CONDITIONS ON WHICH THIS MANUAL AND ANY RELATED SOFTWARE AND SERVICES ARE PROVIDED TO RECIPIENT

By accepting or using this manual and any related software (Software) and services (Services) provided by First American CREDCO, the recipient agrees to the following terms and conditions:

PROPRIETARY INFORMATION

This manual and any Software contain confidential information constituting trade secrets of First American CREDCO. This manual and any Software are furnished to recipient solely to enable recipient to utilize Xpedite X,12 for the purposes permitted under recipient's agreement with First American CREDCO (Subscriber Agreement), and recipient shall not use this manual or any Software for any other purpose. Recipient shall make this manual and any Software available only to its employees who have an actual need to access them in order to enable recipient to obtain Xpedite X.12 credit reports from First American CREDCO. Recipient shall not provide this manual or any Software (or any part thereof) to any third party. Recipient shall not reproduce any Software (except for backup purposes), and shall not reproduce this manual (or any part thereof) without First American CREDCO's prior written consent. At the termination of the Subscriber Agreement, or earlier at the request of First American CREDCO, recipient shall promptly return this manual and any Software (and any copies made by recipient) to First American CREDCO. Recipient shall take reasonable steps to ensure that its employees comply with the foregoing restrictions.

RELEASE AND LIMITATION OF LIABILITY

RECIPIENT RELEASES FIRST AMERICAN CREDCO FROM ANY AND ALL DEMANDS, ACTIONS, LOSSES, COSTS, EXPENSES, DAMAGES, LIABILITIES, PENALTIES, AND OTHER CLAIMS IN CONNECTION WITH THIS MANAUAL OR ANY SOFTWARE, Xpedite X.12 CREDIT REPORTS, CREDITWORTHINESS SCORES, OTHER PRODUCTS OR SERVICES PROVIDED BY FIRST AMERICAN CREDCO. IN NO EVENT WILL FIRST AMERICAN CREDCO HAVE ANY LIABILITY TO RECIPIENT OR ANY THIRD PARTY FOR INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES IN CONNECTION WITH THIS MANUAL OR ANY SOFTWARE, Xpedite X.12 CREDIT REPORTS, CREDITWORTHINESS SCORES, OR OTHER PRODUCTS OR SERVICES PROVIDED BY FIRST AMERICAN CREDCO.

DISCLAIMER OF WARRANTIES

FIRST AMERICAN CREDCO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR AS TO NONINFRINGEMENT, WITH RESPECT TO THIS MANUAL OR ANY SOFTWARE, Xpedite X.12 CREDIT REPORTS, CREDITWORTHINESS SCORES, OR OTHER PRODUCTS OR SERVICES PROVIDED BY FIRST AMERICAN CREDCO, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE, AND FIRST AMERICAN CREDCO EXPRESSLY DISCLAIMS ALL SUCH REPRESENTATIONS OR WARRANTIES. IN ADDITION, FIRST AMERICAN CREDCO DOES NOT WARRANT THAT THIS MANUAL OR ANY SOFTWARE, Xpedite X.12 CREDIT REPORTS, CREDITWORTHINESS SCORES, OR OTHER PRODUCTS OR SERVICES PROVIDED BY FIRST AMERICAN CREDCO WILL BE FREE FROM ERRORS, WILL MEET RECIPIENT'S NEEDS, OR WILL BE PROVIDED ON AN UNINTERRUPTED BASIS.

RIGHT TO RETURN

Recipient may indicate that it will not be bound by the foregoing terms by returning this manual and all Software to First American CREDCO within five days after receipt.


Registered Marks

First American and the eagle logo are registered service marks of The First American Financial Corporation.

CREDCO is a registered service mark and Xpedite X.12 is a registered trademark of First American CREDCO.

Trans Union is a registered mark of Trans Union Corporation.

References to TRW in this document refer to Experian.

References to EFX in this document refer to Equifax Credit Information Services, Inc.

SprintNet is a service mark of US Sprint Communications Company Limited Partnership.

CompuServe is a registered trademark of CompuServe Incorporated and H&R Block Inc.

The Qualifier Series is a registered trademark of Byte Software.

Point for Windows is a registered trademark of Calyx Software.

The Loan Handler is a registered trademark of Contour Software.

Genesis 2000 is a registered trademark of Genesis 2000.

Microsoft, Windows 3.1, Windows for Workgroups, and Windows 95 are registered trademarks and Windows is a trademark of Microsoft Corporation.


Ordering Publications

Copies of this publication or copies of any other First American CREDCO publication can be obtained by contacting your First American CREDCO representative or by writing to:

First American CREDCO
Attn: Publications Dept.
5927 Priestly Drive, Suite 250
Carlsbad, CA 92008

When ordering publications, include the document title, the document number, and the edition date.


Table of Contents

Introducing Xpedite X.12 for Windows

Features

Hardware Requirements

Software Requirements

Technical Support

Installing the Software

Windows 3.1 Installation

Windows 95 Installation

Starting the Software

Starting Xpedite X.12 Using Windows 3.1

Enter UserID and Password

Starting Xpedite X.12 Using Windows 95

Enter UserID and Password

Exiting the Software

Configuring the Software

Profile Setup

Adding Profiles

Deleting Profiles

LOS Setup

Organization Info

Phone Numbers

Port Setup

Modem Setup

Security and User Administration

Enabling the Security Function

Adding the System Administrator

Adding Users

Deleting Users

Using Xpedite X.12 With Security Enabled

Entering Request Information

The Button Bar

Request Window

Moving Between Window Items With Your Keyboard

Create a New Request Window

Selecting Repository Access

Repository Text Box

Specific Repository Text Boxes

Entering Applicant Information

Entering Name Information

Entering Address Information

Address Type Normal

Address Type P.O. Box

Address Type Rural Route

Entering Military Addresses

The Request Status Window

The Communication Status Bar

Ordering Reports

Ordering a Single Report

Ordering Multiple Reports

Reordering an Existing Report

Reordering an Incomplete Report

Viewing, Printing, and Deleting Reports

Viewing Reports

Printing Reports

Automatic Printing

Reprinting an Existing Report

Deleting Reports


Introducing Xpedite X.12 for Windows

Welcome to Xpedite X.12 for Windows, the newest credit report ordering and processing product from First American CREDCO. Xpedite X.12 for Windows interfaces with the following Loan Origination Software (LOS) packages produce fast, accurate credit reports.

•	The Qualifier Series, from Byte Software;

•	Point for Windows, from Calyx Software;

•	The Loan Handler, from Contour Software, and

•	Genesis 2000, from Genesis 2000

Xpedite X.12 for Windows utilizes First American Credco's EDI platform to enable RMCR, Merge Plus, and Supplement Delivery. Using the Xpedite X.12 for Windows software and your computer, applicant data is sent to First American CREDCO's host computers, repository data is obtained and processed, and the final merged report arrives back at your PC — some Instant Merge reports have returned in about one minute.

•	Features

•	Hardware Requirements

•	Software Requirements

•	Technical Support


Features

The Xpedite X.12 for Windows program includes the following features:

•	Easy to use interface

•	Native Windows application

•	Easily filled-in screen for applicant data collection

•	Rapid report generation and delivery

•	One, two, or three credit repository requests are merged into a single credit report

•	Built-in modem database (select from hundreds of common modems)

•	Communicates via the public telephone system

•	Provides its own telecommunications software (no other communications software is required)

•	Allows a variety of transmission options

•	Single credit report application

•	Multiple credit report applications

•	Batch transmission of any subset of the applications, or all of the applications (up to 999)

•	Provides for a variety of configuration options

•	Printer and communication port selection

•	File and program access security

•	Transaction logging

•	Communication error logging

•	Easy to understand error messages


Hardware Requirements

The following list defines the Xpedite X.12 for Windows hardware requirements:

•	486 DX-66  (or higher) IBM Compatible PC

•	VGA (or higher) Video Adapter

•	10 Megabytes Available Hard Drive Space
(15 Megabytes recommended)

•	8 Megabytes RAM - Windows 3.1 and Windows for Workgroups
16 Megabytes RAM - Windows 95

•	Hayes Compatible Data-Fax Modem - 2400 BPS
(a 14.4 modem is recommended)

NOTE:  The above list provides the minimum recommended requirements. Performance improvements will be noticed if your hardware exceeds the recommended minimums. It may also be possible for you to run Xpedite X.12 even if your computer does not meet these listed minimums, however you should not expect optimum performance.


Software Requirements

The Xpedite X.12 for Windows software requires the use of one of the following operating systems:

•	Microsoft® Windows 3.1

•	Microsoft Windows for Workgroups

•	Microsoft Windows 95


Technical Support

Technical support is available through the First American CREDCO Help Desk. For assistance, call:

(800) 423-1150

from 6:00 a.m. to 8:00 p.m. Pacific Time, Monday through Friday, and from 10:00 a.m. to 3:00 p.m. Pacific Time, Saturday and Sunday.


Installing the Software

The Xpedite X.12 for Windows software is installed on the PC using a floppy disk drive and a hard disk drive. Each drive has a letter designator that the operating system recognizes as belonging to that drive. A typical computer configuration offers a 3.5" floppy diskette as "Drive A:" and a hard disk as "Drive C:". Therefore, the installation in this configuration would be from floppy drive "A:" to hard drive "C:". To determine the correct letter designator for each drive on your computer, refer to your computer's documentation or check with your System Administrator.

NOTE: Installation of the Xpedite X.12 for Windows software requires 10 Megabytes of disk space. However, it is recommended that you have 15 Megabytes of disk space available for running Xpedite X.12, since each report generated requires storage space.

The following sections detail the steps required to install the software. If you are using Windows 3.1 or Windows for Workgroups, perform the installation instructions detailed in Windows 3.1 Installation. If you are using Windows 95, perform the installation instructions detailed in Windows 95 Installation.

•	Windows 3.1 Installation

•	Windows 95 Installation

•	Starting the Software

•	Exiting the Software


Windows 3.1 Installation

1.	Place Disk 1 of the Xpedite X.12 for Windows installation diskettes in the floppy disk drive.

2.	From the Program Manager, select the File menu and click on:
 	Run

3.	In the Run dialog box, enter:
 	A:\INSTALL

4.	Click on OK to launch the installation program

5.	Enter the requested information for each installation window displayed and click the Next button.

6.	When prompted by the installation program, remove and insert the remaining installation diskettes.

7.	Click on the Finish button, when the Installation Completed window is displayed.


Windows 95 Installation

1.	Place Disk 1 of the Xpedite X.12 for Windows installation diskettes in the floppy disk drive.

2.	From the Start menu, select
Run.

3.	In the Run dialog box, enter:
A:\INSTALL

4.	Click on OK to launch the installation program .

5.	Enter the requested information for each window displayed and click the Next button.

6.	When prompted by the installation program, remove and insert the remaining installation diskettes.

7.	When the Installation Complete window is displayed, click on the Finish button.


Starting the Software

The following sections detail the steps to start the Xpedite X.12 for Windows software. If you are using Windows 3.1 or Windows for Workgroups, perform the instructions detailed in Starting Xpedite X.12 for Windows Using Windows 3.1. If you are using Windows 95, perform the installation instructions detailed in Starting Xpedite X.12 for Windows Using Windows 95.

•	Starting Xpedite X.12 Using Windows 3.1

•	Entering User ID and Password

•	Starting Xpedite X.12 Using Windows 95

•	Entering User ID and Password


Starting Xpedite X.12 Using Windows 3.1

1.	From the Program Manager, open the Group entitled Xpedite X.12  for Windows.

2.	Double-click the CREDCO Xpedite X.12 icon to start the program.

3.	When Xpedite X.12 for Windows is started for the first time, you will be required to enter the configuration information for your organization. Xpedite X.12 will prompt you for organizational infomation; phone numbers; and user profile information. For more details on how to complete these configuration windows please refer to Chapter 3, Configuring the Software.


Enter UserID and Password

Xpedite X.12 for Windows provides a Security function that protects access to the Xpedite X.12 for Windows program. If the Security feature is setup and activated, Xpedite X.12 for Windows displays the Security window each time the software is started.

To access the Xpedite X.12 for Windows program:

1.	Enter your user identification and password.

2.	Click on the Done button.


Starting Xpedite X.12 Using Windows 95

1.	Click on the Start menu button.

2.	Select  Programs → Xpedite X.12 for Windows  → CREDCO Xpedite X.12.

3.	When Xpedite X.12 for Windows is started for the first time, you will be required to enter the configuration information for your organization. Xpedite X.12 will prompt you for organizational infomation; phone numbers; and user profile information. For more details on how to complete these configuration windows please refer to Chapter 3, Configuring the Software.


Exiting the Software

To exit the Xpedite X.12 for Windows program, click on the Exit button on the button bar.


Configuring the Software

All of the Configuration windows can be accessed from the Setup menu within the Xpedite X.12 for Windows program.

•	Profile Setup

•	LOS Setup

•	Organization Info

•	Phone Number Setup

•	Port Setup

•	Modem Setup


Profile Setup

The Customer Profile window is used to enter your First American CREDCO account specification.

In the Profiles section:

1.	Enter your customer identification number in the Customer Id text box. This number is your Xpedite X.12 account number and is supplied by First American CREDCO.

2.	Enter your customer password in the Password text box. This password is supplied by First American CREDCO.

3.	Enter a description of the profile in the Description text box. The description is for your own use. It is recommended that you enter information about the account, such as FICO scores, number of bureaus, etc.

4.	Click on Save to save the information entered for this profile.

5.	To add profiles for other accounts, or delete profiles that are no longer used, click on the New or Delete buttons.

6.	If you want the current profile to be used when ordering reports, click on the Make Current button.

NOTE: The status bar at the bottom of the Customer Profile window contains the message Current Profile when the current profile is displayed.


Adding Profiles

Xpedite X.12 for Windows supports multiple profiles. To create additional profiles:

1.	Click on the New button to display a blank Customer Profile window.

2.	Enter the profile information.

3.	Click on Save.

Use the scroll bar at the bottom of the window to scroll through the available profiles.


Deleting Profiles

To delete a profile:

1.	Use the scroll bar to display the profile you want to delete.

2.	Click on the Delete button. A warning window is displayed.

3.	If you are sure you want to permanently delete the profile, click on OK. Click on Cancel if you do not want to delete this profile.


LOS Setup

This menu choice allows you to configure Xpedite X.12 to work seamlessly with any Loan Origination Software (LOS) that you might want to use.

This version of Xpedite X.12 for Windows works independently or with the following four LOS applications:

•	The Qualifier Series, from Byte Software;

•	Point for Windows, from Calyx Software;

•	The Loan Handler, from Contour Software, and

•	Genesis 2000, from Genesis 2000

If used independently, it can request and receive Instant Merge® reports. It can also receive, view, and print Instant Merge Plus, RMCR, and other Supplemental or updated reports which have been requested by telephone or fax.

If used with the above listed LOS packages, Xpedite X.12  can import and export tradeline data to update requested reports or your LOS package.

To setup Xpedite X.12  to work with your LOS package, if any, simply select it from the following menu.

NOTE: If you are using the LOS software packages from Calyx Software or Genesis 2000, you need to be aware of the following special Xpedite X.12 requirement. Because these LOS applications use "free form" address fields for "former/previous" addresses, you must ensure that you insert a "comma" (,) between the city and state. Xpedite X.12 cannot correctly process your request without being able to separate the city from the state — hence the requirement for the comma in "free form" address fields.

To use Xpedite X.12 as a "standalone" application, simply select None and click Done.


Organization Info

The Organization Information window is used to maintain information on your organization.

The required fields, identified in red, are:

•	Company Name

•	Address 1

•	City

•	State

•	Zip

•	Contact Name

•	Contact Phone

•	Contact Fax

Click "Done" to save your changes, or "Cancel" to exit without saving the changes.


Phone Numbers

The Phone Numbers window is used to select a primary and an alternate telephone number to connect your computer to the First American CREDCO facility.

1.	Enter the primary CompuServeâ or SprintNetSM telephone number in the Primary text box. This number is the first number dialed.

2.	Click on the Local, Long Distance, or Metro option button so that a • appears in the button to reflect the type of number you entered in in the box.

3.	Click on the CompuServe or SprintNet option button to that a • appears in the button to reflect whose telephone number you entered.

4.	Enter the secondary CompuServe or SprintNet telephone number in the Secondary text box. This number will be dialed if the primary number is unavailable.

5.	Click on the Local, Long Distance, or Metro option button so that a • appears in the button to reflect the type of number you entered in in the box.

6.	Click on the CompuServe or SprintNet option button to that a • appears in the button to reflect whose telephone number you entered.

7.	Enter a dial prefix if required at your location. If a pause is required between any digits, enter one or more commas.

8.	Enter the telephone number of your PC in the Local Phone Number text box.

9.	Enter the number of your Sprint Server. Xpedite X.12 already has a default number entered for your convenience. If your number is different, just enter the correct number in this field.

10.	Enter the number of your CompuServe Serve. Xpedite X.12 already has a default number entered for your convenience. If your number is different, just enter the correct number in this field.

11.	Use the Swap Numbers button to automatically swap the Primary and Secondary telephone numbers.

12.	Click on Done to save the telephone numbers or press the Esc key to exit without saving your changes.

NOTE: Required fields are identified in red.


Port Setup

Use the Remote Setup window to control the communication settings that establish a communications path between your computer and the First American CREDCO computers.

The Com Port number and the Baud rate are the items that will typically vary from computer to computer. The First American Credco computers require you to use the deafult Data bits (8), Parity (None), and Stop bits (1) settings for proper communications.

Use the following steps to define the communication settings:

1.	Ensure that the setting for Com Port matches the setting appropriate for your modem.

2.	Enable hardware flow control for baud rates of 9600 or above. Click on the Hardware (RTS/CTS) check box, so that a v appears in the box.

3.	Click on OK to save the communications settings.

The remainder of the options within the dialog box should not be modified unless directed by First American CREDCO Help Desk personnel.

Note: If your computer has trouble communicating with First American Credco's computers, you should check your Data Bits, Parity, and Stop Bits settings before calling for Technical Support.


Modem Setup

The information entered in the Remote Mode Settings window configures the software with the correct initialization string for the selected modem make and model.

NOTE: When selecting the modem make and model, if your modem is not listed, select Hayes in the Make section. In the Model section, select the Compatible model closest to your modem.

1.	Select the modem make (manufacturer or brand-name) from the Make section of the dialog box.

2.	Select the specific model from the Model section of the dialog box.

3.	Enter the communication port that corresponds to your modem's setup in the Comm Port text box.

4.	Click on OK to save the modem settings.


Security and User Administration

Xpedite X.12 for Windows provides a Security function that protects access to the Xpedite X.12  for Windows program. This function allows the system administrator and multiple users  to be setup with user identifications and passwords. In addition, add, delete, and update permissions can be allowed or disallowed for each user.

•	Enabling the Security Function

•	Adding the System Administrator

•	Adding Users

•	Deleting Users

•	Using Xpedite X.12 with Security Enabled


Enabling the Security Function

In order to enable the Security function, you must access the Xpedite X.12 Security window and setup user identifications and passwords. To access the window, select Security → Enable Security from the menu bar.


Adding the System Administrator

When the Xpedite X.12 Security window is first displayed, notice that the Administrator option button is already selected.

To setup the user identification, password, and permissions for the system administrator:

1.	Enter the system administrator's user identification in the UserID text box.

2.	Enter the system administrator's password in the Password text box.

3.	To verify the password, re-enter the password in the Verify text box.

4.	Ensure that the system administrator has add, delete, and update privileges. Click on the Add, Delete, and Update check boxes, so that a 4 appears in each box.

5.	Click on Save to save the information.

6.	After the information is saved, you can access all of the other buttons at the bottom of the window.

New	Displays a blank Xpedite X.12 Security window.
Delete	Deletes the currently displayed user.
Save	Saves the information entered in the window
Cancel	Cancels the window and discards unsaved  information.
View Password	Displays the password in the Password text box
Exit	Exits the Xpedite X.12 Security window.


Adding Users

Additional Xpedite X.12 for Windows users can be added through the Xpedite X.12 Security window.

1.	Click on the New button on the Xpedite X.12 Security window. A blank window is displayed.

2.	Enter the new user identification, password, and the access privileges you want this user to have.

3.	Click on Save to save the information.

4.	Continue to add users by clicking on New, entering the user information, and clicking on Save.

5.	When you have entered all users, click on Exit to close the Xpedite X.12 Security window.


Deleting Users

To delete a user from the system:

1.	Use the scroll bar at the bottom of the Xpedite X.12 Security window to scroll to the user you want to delete.

2.	Press the Delete button.

3.	When you click on the Delete button, you will be prompted to confirm the deletion before the user is deleted.


Using Xpedite X.12 With Security Enabled

Once the Security function is setup and activated, Xpedite X.12 for Windows displays the Security window each time the software is started.

You must enter your user identification and password to access the Xpedite X.12 for Windows program.


Entering Request Information

The Xpedite X.12 for Windows  window consists of two parts:

•	Request window

•	Request Status window

The Request window is used to enter all pertinent information about the primary applicant and spouse. The Request Status window is used to select a profile, enter notes, select batch transmission, and provide the order and print status of the current request.

•	The Button Bar

•	Request window

•	Request Status window

•	The Communication Status Bar


The Button Bar

The button bar, located below the menu bar, contains buttons that provide access to the Order, View, Print, Automatic Print, Delete, and Batch functions. Additional commands (Save, Cancel, New, Exit) can also be selected from the button bar.

•	Send – Send the current request.

•	Cancel – Cancel the action currently in process.

•	Batch – Batch process all marked entries.

•	Receive – Receive processed reports.

•	Import – Import information from LOS.

•	Export – Export information to LOS.

•	New - Create a new, empty Request window.

•	Save - Save the current request information.

•	Cancel - Cancel additions or modifications to the current request.

•	Delete - Delete the current request, selected requests, or all requests.

•	Exit - Exit the program.


Request Window

The Request portion of the Xpedite X.12 window is used to enter applicant and address information, identify type of request, and request repositories. Required information is displayed in red.

•	Moving Between Window Items With Your Keyboard

•	Create A New Request Window

•	Selecting Repository Access

•	Entering Applicant Information

•	Entering Military Addresses


Moving Between Window Items With Your Keyboard

You might find it more comfortable moving from field to field with your keyboard instead of your mouse. The following tips will help you better maneuver within Xpedite X.12 for Windows with your keyboard:

•	To move to the next text box, press <Tab>.

•	To move back to the previous text box, press <Shift-Tab>.

•	To move to the next option button, press the <Down Arrow>.

•	To move back to the previous option button, press the
<Up Arrow>.


Create a New Request Window

To create a new, blank Request window, click on the New button on the button bar.


Selecting Repository Access

When a new Request window is displayed, the Individual option button is automatically selected. If the request is for a joint report, click on the Joint option button, so that a l appears in the button. This selection allows access to the Spouse portion of the window.

NOTE: Do not request a joint report for unmarried applicants. A separate request must be completed for each individual.


Repository Text Box

The Repository text box is mutually exclusive of the EFX, TRW, and TUC text boxes. Entering a 0 (zero) in this text box, allows you to access the specific repository text boxes.

NOTE: The ability to use a specific number of repositories or specific repository access varies from customer to customer. You may not have the ability to use these options.

At the time your company first became a Xpedite X.12 customer, a representative decided how many credit repositories Xpedite X.12 would normally access when processing your company's credit reports. The Repository text box is used to override that default.

For example, entering a 2 in the Repository text box, causes Xpedite X.12 to access only two credit repositories for the report. Conversely, if your company is setup to access only two repositories for each report, you can access all three repositories by entering a 3 in the Repository text box.


Specific Repository Text Boxes

The EFX, TRW, and TUC text boxes are mutually exclusive of the Repository text box. A 0 (zero) must be entered in the Repository text box to allow access to these text boxes.

The EFX, TRW, and TUC text boxes are used to specifically order access for that repository. Enter a check mark [√] in the text box to specifically access that repository.


Entering Applicant Information

When entering information in the Request window, the text boxes accept alpha or numeric values only:

•	Do not use punctuation within any text box.

•	Do not use control characters within text box.

•	Entering Name Information

•	Entering Address Information

•	Address Type Normal

•	Address Type P.O. Box

•	Address Type Rural Route


Entering Name Information

The first set of name text boxes is for the primary applicant. The second set of name text boxes is for the applicant's spouse. When ordering an Individual report, only the Primary Applicant text boxes are accessible.

•	Do not request a joint report for unmarried applicants.

•	If an applicant's name is hyphenated or uses an accent, do not enter the hyphen or accent in the name field.

1.	Enter the applicant's last name, first name, and middle initial in the respective text boxes.

2.	Enter the Social Security Number in the SSN text box. Do not use hyphens when entering Social Security Numbers. The system enters the hyphens automatically.

3.	Enter the applicant's age or date of birth in the DOB text box. When entering the date of birth, use the format MMDDYY (month, day, year) or MMYY (month, year).

4.	The Gen drop down list box is used to indicate generation. Select a valid entry from the list. Valid entries are JR, SR, 2, 3, and 4 .

5.	If this is a joint request, enter the spouse information in the Spouse portion of the window.


Entering Address Information

The Request window (Figure 5-3) provides two sections for address information. The first set of address fields is for the applicant's current address. The second set of address fields is for a previous address.

When entering address information, the text boxes accept alpha or numeric values only:

•	Do not use punctuation within any text box.

•	Do not use control characters within text box.

There are three address types available for selection: Normal, P.O. Box and Rural Route. When an address type is selected the text boxes change to represent that address type.

The Normal option button is selected when you first enter the address sections. Use the <Down Arrow> key to move to the option button for the correct address type. A l in the button indicates the option button is selected.


Address Type Normal

NOTE: Military addresses are entered using the address type Normal. For detailed information, refer to Entering Military Addresses later in this chapter.

1.	Enter the number of the house address in the Num text box. When entering the number of the house address, the system does not allow you to enter spaces between numbers. If the numeric address is followed by a fraction (such as ½ or ¼), leave out the fractional value. The system does not allow you to enter fractional values.

2.	Enter only the street name in the Street Name text box. Direction, such as SW, is entered in the Dir field.

3.	When applicable, enter the apartment number in the Apt text box. When entering an apartment number, do not enter the # (number) sign.

4.	When applicable, select the direction code from the Dir drop down list box. Valid entries are N, S, E, W, NE, NW, SE, SW.

5.	Enter the city in the City text box.

6.	Enter the 2-character state code in the State text box, or select the state code from the drop down list.

7.	Enter the ZIP code in the Zip text box. The ZIP code must be a valid code for the state entered in the State text box.


Address Type P.O. Box

When P.O. Box is selected as the address type, the text boxes change to represent that address type

1.	Enter the box number in the Box No text box. Do not enter the letters PO or leave spaces within the box number. When <Tab> is pressed, the system deletes the PO entry, leaving only the numbers.

2.	Enter the city in the City text box.

3.	Enter the 2-character state code in the State text box, or select the state code from the drop down list.

4.	Enter the ZIP code in the Zip text box. The ZIP code must be a valid code for the state entered in the State text box.


Address Type Rural Route

When Rural Route is selected as the address type. The text boxes change to represent that address type.

1.	Enter the box number in the Box No text box. Do not enter the letters PO or leave spaces within the box number. When <Tab> is pressed, the system deletes the PO entry, leaving only the numbers.

2.	Enter the rural route in the Rural Route text box. Do not enter the letters RR or leave spaces within the rural route number. When <Tab> is pressed, the system deletes the RR entry, leaving only the numbers.

3.	When applicable, enter the apartment number in the Apt text box. When entering an apartment number, do not enter the # (number) sign.

4.	Enter the city in the City text box.

5.	Enter the 2-character state code in the State text box, or select the state code from the drop down list.

6.	Enter the ZIP code in the Zip text box. The ZIP code must be a valid code for the state entered in the State text box.


Entering Military Addresses

When entering military addresses, use the following guidelines:

•	Select Address Type Normal

•	Enter military addresses such as "CO B 56th HGG BN, FPO New York, NY 09540" as follows:

House field: 56

Street field: CO B HGG BN

City field: FPO New York

State field: NY

ZIP field: 09540

•	Enter military addresses such as "3199 Barrack D, FPO New York, NY 09540" as follows:

House field: 3199

Street field: Barrack D

City field: FPO New York

State field: NY

ZIP field: 09540

•	Enter military address such as "945382104 USS Enterprise, APO, Miami, FL 34002" as follows:

House field: 945382104

Street field: USS Enterprise

City field: APO Miami

State field: FL

ZIP field: 34002


The Request Status Window

The Request Status section of the window is used to select a profile, enter comments, and select batch transmission of report requests. Order status, update status, and a list of all requests is displayed in this section.

•	Profile - Drop down list box allows selection of the profile you want to make active.

NOTE: Profiles are preconfigured by your system administrator.

•	Note - Text box where you may enter notes regarding the request. This is also the location used to enter a reference number when reordering an existing report. When reordering an existing report the only correct format is:
"REF-000000000000000."

•	Batch - Check box to enable batch processing.

•	Order Status - Displays the status of a request. Information includes rather or not a report was ordered, and if there were any errors.

•	Update Status - Displays the date of the last update of a report.


The Communication Status Bar

The communication status bar displays various aspects of the communications process when Xpedite X.12 for Windows transmits requests and receives reports. The information displayed in the communication status bar is useful in the troubleshooting process.


Ordering Reports

Xpedite X.12 for Windows allows you to order a single report, or to order multiple reports (batch processing). Additionally, you can reorder an existing report or reorder an incomplete report.

•	Ordering a Single Report

•	Ordering a Multiple Report

•	Reordering an Existing Report

•	Reordering an Incomplete Report


Ordering a Single Report

To transmit a single request for a Xpedite X.12 credit report, click on the Send button located on the button bar.


Ordering Multiple Reports

To transmit multiple requests:

1.	In the Request Status window, highlight the requests you want to transmit.

2.	Click on the Batch check box so that a v appears in the box.

3.	Click on the Batch button, located on the button bar, to transmit the requests.


Reordering an Existing Report

When you have previously received a report and since deleted it from your computer, you can reorder the report by entering the reference number in the "Notes:" field in the Request Status window. This is accomplished by entering "REF-000000000000000" where the zeros represent the actual reference number.  Any deviation from this format will result in your being charged for a new report.

Additionally, you also need to complete rest of the fields in the Request window as they were in the original request. Reports are typically kept on file by the First American CREDCO computers for approximately 60 days.

1.	Find a Request window to work from. You can use an existing Request window that has been completed, even though the data belongs to another applicant, or you can use a blank Request window.

2.	If you choose to use an existing Request window, enter the 15-digit reference number in the Notes field of the Request Status window. Use the format:
            REF-###############
where the REF entry signals Xpedite X.12 that a duplicate report is requested and each # indicates a digit in the reference number of the report being reordered. Even though the reference number on the report contains hyphens, do not enter these hyphens when reordering a report.

3.	The reference number must be entered exactly as shown above. If it is not entered in the correct format, you do not receive a duplicate report. Xpedite X.12 returns an error message or processes a completely new report.

4.	If you choose to work from a blank Request window, you must enter information in all mandatory fields.
Enter the 15-digit reference number in the Notes field of the Request Status window.


Reordering an Incomplete Report

When a report is ordered from Xpedite X.12, Xpedite X.12 accesses the credit repositories to obtain the requested information. One or more of these repositories may not be available at the time of your request. When this occurs, the returned report contains the message "possible incomplete data".

Reorder the report using the procedures in Reordering an Existing Report. When the report is reordered, Xpedite X.12 again attempts to obtain information from any repositories that were unavailable at the time of the initial request.

NOTE: Xpedite X.12 does not charge for access to an unavailable repository until it successfully obtains the requested information.


Viewing, Printing, and Deleting Reports

Xpedite X.12 reports are delivered to your computer after processing is completed. You can view, print, and delete the reports at any time after receiving the completed report.

•	Viewing Reports

•	Printing Reports

•	Deleting Reports


Viewing Reports

To view a report:

1.	In the Request Status window, highlight the report you want to view by clicking on the applicant's name.

2.	Click on the View button, located on the button bar.

3.	The Print Preview window allows you to preview the Xpedite X.12 report on your screen.

Use the scroll arrows to view additional pages of the report.


Printing Reports

To print a report or group of reports:

1.	In the Request Status window, clicking on the applicant's name to see of any reports are available to view or print. Available reports will be highlighted on the reports list located above the list of applicant requests.

2.	Choose Print from the File Menu.

•	Automatic Printing

•	Reprinting an Existing Report

For additional information, refer to your Windows documentation, or contact the First American CREDCO Help Desk.


Automatic Printing

To automatically print reports when they are received, use one of the following:

•	Select File → Autoprint from the menu bar.


Reprinting an Existing Report

When Xpedite X.12 returns a report, it electronically stores the report on your computer. Provided you have not, at any time, selected the report for deletion, you can print an additional copy of the report from your computer.

1.	In the Request Status window, locate and select the report you want to reprint.

If you have previously received a report and since deleted it from your computer, refer to Reordering an Existing Report.


Deleting Reports

All reports are automatically deleted whenever you delete an applicant request from the Request Status window.